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Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

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FAQS

How can I book an appointment at Akin Palace?

Booking an appointment is easy! You can reserve your spot by calling us directly, using our online booking system, or visiting us in person. We recommend booking in advance to ensure availability, especially for weekends and special events.

How should I prepare for my hair or makeup appointment?

For hair appointments, please come with clean, detangled hair to ensure we can start styling promptly. For makeup services, we recommend arriving with a clean, makeup-free face. If you have specific inspirations or photos, feel free to bring them along!

Do I need to pay a deposit when booking?

Yes, a deposit is required to secure your appointment. This ensures we can accommodate your preferred time and service. Deposits are fully applied to your service on the day of your appointment and are refundable with at least 24 hours’ notice of cancellation.

What is the cancellation policy at Akin Palace?

We understand that life can be unpredictable! If you need to cancel or reschedule, please contact us at least 24 hours before your appointment. Cancellations with less than 24 hours’ notice may result in a partial or full charge, depending on the service booked.

How long does a typical appointment take?

Appointment times vary depending on the service. Generally, braiding and gele services take between 45 mins-5 hours, while makeup appointments range from 45 minutes to an hour. We’ll give you an estimated time when you book so you can plan your day accordingly.